FAQ

How to search for products?

Searching for products on our website is the easiest thing. All you need to do is - enter the product name into the search bar at the top of the page. Ensure to use a general description. This is because the more keywords or product names you enter, the chances are you won’t find the product that you are looking for. When you find the product, click on it to learn more about it, such as - description, usage, price, etc.

 How are Shipping Costs Calculated?

Shipping costs are calculated based on the method we ship your item/items and the region you live in. We usually have a shipping cost of £10, but at the time of checkout, you can see the shipping charges in addition to any charges levied. If you are not sure about the shipping charges, you can contact us for any further clarifications.

What is Buyer Protection?

Buyer protection is something that protects your rights as a buyer. If you have any issue with the product or item you have received or with your delivery. We assist you when -

  • Your order didn’t reach you on time, as promised by the seller.
  • The item you received instead of the one that you ordered.
  • The item you receive is fake.

 Is there any express shipping available?

 All the items are delivered within a standard 10-day policy, and we make sure that your deliveries reach you within the estimated time. Also, your delivery depends on the region you live in.